Details
-
Suggestion
-
Resolution: Unresolved
-
None
-
None
Description
Issue Summary
Jira Automation is showing a confusing error about the custom fields which are not supposed to be used
This is reproducible on Data Center: yes
Steps to Reproduce
Prerequisites:
- Project is using custom fields A, B, C, D, E across its issue types
- Issue type XYZ is using custom fields A, B. and not using fields C, D, E
Steps:
- Create an Automation rule with the above project in scope with the following configuration:
- When: Issue transitioned from status1 to status2
- If: Issue Type equals: XYZ
- Then: Create a request
- Trigger the automation rule
Expected Results:
The automation rule executes successfully, no errors are shown
Actual Results
The automation rule executes successfully, the following error is shown (both in Automation UI and application logs):
Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
C (customfield_XXXXX), D (customfield_XXXXX), E (customfield_18905)
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available
Attachments
Issue Links
- relates to
-
- Closed