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  1. Automation for Cloud
  2. AUTO-623

Automation rule error message misleading

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    • Resolution: Duplicate
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      Issue Summary

      The automation rule to clone issues throws the following error message even when the issue was cloned successfully and the problem field skipped:

       

      Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Description (description)

       

      Although this may prevent silent data loss, it is a bit misleading especial in email notifications.

      Steps to Reproduce

      1.  Trigger: new issue is created
      2. Action: Clone issue and specify a field that does not exist in the target issue screen.

      Expected Results

      We expect the following error message:

      successful with some errors. Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Description (description)

      Actual Results

      The below exception is thrown in the rule's audit log

      Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored - Description (description)

      Workaround

      No workaround

            [AUTO-623] Automation rule error message misleading

            Charlie Gavey made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Charlie Gavey made changes -
            Link New: This issue duplicates AUTO-36 [ AUTO-36 ]
            Alex O made changes -
            Link New: This issue is related to JIRAAUTOSERVER-798 [ JIRAAUTOSERVER-798 ]
            Vipul Reddy made changes -
            Labels New: jsw-s13
            Anusha Rutnam (Inactive) made changes -
            Component/s Original: Jira Platform - Frontend - Framework [ 67093 ]
            Key Original: JRACLOUD-80021 New: AUTO-623
            Support reference count Original: 3
            Project Original: Jira Cloud [ 18514 ] New: Automation for Cloud [ 22610 ]
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count New: 1
            Phumi created issue -

              Unassigned Unassigned
              419e4a896960 Phumi
              Votes:
              8 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: