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  1. Automation for Cloud
  2. AUTO-623

Automation rule error message misleading

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    • Resolution: Duplicate
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      Issue Summary

      The automation rule to clone issues throws the following error message even when the issue was cloned successfully and the problem field skipped:

       

      Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
      Description (description)
      

       

      Although this may prevent silent data loss, it is a bit misleading especial in email notifications.

      Steps to Reproduce

      1.  Trigger: new issue is created
      2. Action: Clone issue and specify a field that does not exist in the target issue screen.

      Expected Results

      We expect the following error message:

      successful with some errors. Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
      Description (description)
      

      Actual Results

      The below exception is thrown in the rule's audit log

      Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored - Description (description) 

      Workaround

      No workaround

              Unassigned Unassigned
              419e4a896960 Phumi
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                Created:
                Updated:
                Resolved: