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  1. Automation for Jira Server
  2. JIRAAUTOSERVER-779

Automation rules fails to copy field value when issue created from Roadmap plan

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • None
    • 8.2.0
    • Configuration
    • Severity 3 - Minor

      Issue Summary

      Jira automation fails to update value of customfield (here, Team) when issue created from Roadmap plan.

      Additional information

      • This is reproducible on Data Center: (yes)
      • Same issue also observed with other custom fields as well. Not just with the Team field, but also with the Story Points field for example

      Steps to Reproduce

      1. Create a automation rule to copy a value of customfield from epic to new created Issues, (here Team)
      2. Create an issue from Advance Roadmap plans

      Expected Resultsimage-2023-06-16-20-16-52-145.png

      The Team field value should be updated when creating issue linked to Epic from the UI (using the Create button from the top bar menu):

      Actual Results

      Team value not updated when creating issue from the Roadmap plan under Epic. However, automation rule is marked as success. Even re-fetching the issue data doesn't helps.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              808188ae9fff Yash Singh
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              2 Vote for this issue
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                Created:
                Updated: