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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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None
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Affects Version/s: 8.0.0, 8.0.2
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Component/s: Actions
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None
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Severity 3 - Minor
Issue Summary
This is reproducible on Data Center
When attempting to create a rule with the 'Create subtasks' action, the page keeps spinning and doesn't load the needed data to be filled. Refreshing the page doesn't fix it.
Steps to Reproduce
- Create a new rule using any trigger (for instance issue commented).
- Configure the rule to trigger a 'Create Subtasks' action.
Expected Results
The action configuration page loads the fields to be filled for the subtasks to be created.
Actual Results
The page shows a spinning wheel and doesn't load the data to be filled.
- Refreshing the browser doesn't fix it.
- No errors were noticed in the browser console logs, HAR files, or app logs.
Workaround
Use the 'Create Issue' action instead. Choose 'Sub-task' as Issue type and the parent issue in question as Parent issue.
- duplicates
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JIRAAUTOSERVER-509 While creating Automation Rule, the "Create Sub-Tasks" Action ends up with infinite spinner
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- Closed
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