'Create subtasks' action page keeps spinning

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: 8.0.0, 8.0.2
    • Component/s: Actions
    • None
    • Severity 3 - Minor

      Issue Summary

      This is reproducible on Data Center

      When attempting to create a rule with the 'Create subtasks' action, the page keeps spinning and doesn't load the needed data to be filled. Refreshing the page doesn't fix it.

      Steps to Reproduce

      1. Create a new rule using any trigger (for instance issue commented).
      2. Configure the rule to trigger a 'Create Subtasks' action.

      Expected Results

      The action configuration page loads the fields to be filled for the subtasks to be created.

      Actual Results

      The page shows a spinning wheel and doesn't load the data to be filled.

      • Refreshing the browser doesn't fix it.
      • No errors were noticed in the browser console logs, HAR files, or app logs.

      Workaround

      Use the 'Create Issue' action instead. Choose 'Sub-task' as Issue type and the parent issue in question as Parent issue.

            Assignee:
            Unassigned
            Reporter:
            Meriem Dhahak (Inactive)
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            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: