Issue

The automation module that comes out-of-the-box in Jira Service Management (JSM) projects has an action that allows request to be automatically approved or declined based on some condition, as explained in Auto-approve requests.

An example of automation rule that can be configured using the JSM automation feature is illustrated in the screenshot below:

When using instead the automation module from the add-on Automation from Jira, it is unfortunately possible to auto-approve requests. When configuring an automation rule that will automatically transition a request from the status "Waiting for Approval" using the "Approved" transition, this rule will fail with the following error:

No matching transitions could be found for issues (with current status):

Suggestion

Add a new action to Automation for Jira to allow requests to be automatically approved or declined.