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  1. Automation for Jira Server
  2. JIRAAUTOSERVER-372

Add the ability to automatically approve or decline requests using a rule from Automation for Jira

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    • Resolution: Unresolved
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      Issue

      The automation module that comes out-of-the-box in Jira Service Management (JSM) projects has an action that allows request to be automatically approved or declined based on some condition, as explained in Auto-approve requests.

      An example of automation rule that can be configured using the JSM automation feature is illustrated in the screenshot below:

      When using instead the automation module from the add-on Automation from Jira, it is unfortunately possible to auto-approve requests. When configuring an automation rule that will automatically transition a request from the status "Waiting for Approval" using the "Approved" transition, this rule will fail with the following error:

      No matching transitions could be found for issues (with current status):
      


      Suggestion

      Add a new action to Automation for Jira to allow requests to be automatically approved or declined.

        1. JSD_Automation.png
          70 kB
          Julien Rey
        2. A4J_AutomationRule.png
          107 kB
          Julien Rey
        3. A4J_AutomationAuditLog.png
          153 kB
          Julien Rey

              Unassigned Unassigned
              jrey Julien Rey
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                Created:
                Updated: