Customers want to be able to archive issues, but currently, we don't have an action that allows this. 

Workaround

Although the native feature is not yet available, you can configure a workaround by utilizing the Send outgoing web request action to send a request to the archive issues REST endpoint along with Personal Access Tokens for authentication.

Example:

Detailed steps

1. Create a Personal Access Tokens
2. Add the Send outgoing web request action to your automation rule.
3. Configure its settings like so:
   • Webhook URL: <BaseURL>/rest/api/2/issue/Key.urlEncode/archive
     Replace '<BaseURL>' with your instance's actual URL.
   • Header Name: Authorization
   • Header Value: Bearer <Token>
     Replace '<Token>' with the actual generated token from step 1.
   • HTTP method: PUT
   • Webhook body: Empty
4. Save the changes and test your rule.