STR:
1. Create a new user in JIRA Align with a set email

2. Verify user with same exists in Jira Cloud

3. Run custom JQL in Jira Align that forces a sync of the user

4. Lookup user name in Jira Align to see a duplicate user was created

ER:
Connector should not create a 'duplicate' user because connector service account cannot access email addresses in Jira Cloud

AR:
Duplicate user created because the connector cannot access the email address in Jira Cloud