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  1. Jira Align
  2. JIRAALIGN-961

JIRA Connector: User duplicated because connector cannot access user email in Jira Cloud

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Details

    • 5
    • Severity 2 - Major
    • No

    Description

      STR:
      1. Create a new user in JIRA Align with a set email

      2. Verify user with same exists in Jira Cloud

      3. Run custom JQL in Jira Align that forces a sync of the user

      4. Lookup user name in Jira Align to see a duplicate user was created

      ER:
      Connector should not create a 'duplicate' user because connector service account cannot access email addresses in Jira Cloud

      AR:
      Duplicate user created because the connector cannot access the email address in Jira Cloud

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              kforeman@atlassian.com Kyle Foreman
              fd18f17e9ccb align-connector-bot
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              Dates

                Created:
                Updated:
                Resolved:

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