Details
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Bug
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Resolution: Fixed
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Medium
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10.51
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5
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Severity 2 - Major
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No
Description
STR:
1. Create a new user in JIRA Align with a set email
2. Verify user with same exists in Jira Cloud
3. Run custom JQL in Jira Align that forces a sync of the user
4. Lookup user name in Jira Align to see a duplicate user was created
ER:
Connector should not create a 'duplicate' user because connector service account cannot access email addresses in Jira Cloud
AR:
Duplicate user created because the connector cannot access the email address in Jira Cloud