Generic formatting error displayed when Feature Import contains rows for Programs not selected in the UI

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    • Type: Bug
    • Resolution: Done
    • Priority: Low
    • 11.23.0
    • Affects Version/s: None
    • Component/s: Import|Export
    • None
    • 1
    • Severity 3 - Minor
    • No
    • None

      Issue Summary

      When importing Features via the Excel template, if the file contains rows assigned to a Program different from the one manually selected in the "Available Programs" UI dropdown, the import fails for those rows with a generic formatting error. The error message does not accurately reflect that the failure is due to a Program mismatch/context restriction, leading to user confusion.

      Steps to Reproduce

       

      1. Navigate to Program Room > Features > More Actions > Import Features.
      2. Download the standard Excel template.
      3. Populate the Features sheet with two (2) new Features:
        1. Feature A: Assign to "Program 1" in the spreadsheet.
        2. Feature B: Assign to "Program 2" in the spreadsheet.
      4. In the Available Programs dropdown menu (left sidebar), select Program 1 only.
      5. Upload the prepared Excel file and click Import Data.

       

      Expected Results

      The system should provide a specific validation error for Feature B, clearly stating that the Program specified in the spreadsheet does not match the Program context selected in the UI (e.g., "Row 2: Program mismatch with UI selection").

      Actual Results

      • The progress bar indicates "1 of 2 updated successfully."
      • A generic error message is displayed at the bottom of the page: ”This could be due to file size, internet speed, or formatting errors. Review the instructions to troubleshoot and then try again."
      • Feature A is created, but Feature B is silently ignored/failed without a descriptive reason.

      Workaround

      Users must ensure that all rows in the Excel import file match the single Program selected in the "Available Programs" UI dropdown. If importing for multiple programs, the file must be split and imported in separate sessions.

              Assignee:
              Joshua Krupp
              Reporter:
              Thiago Gomes
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: