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  1. Jira Align
  2. JIRAALIGN-886

[JIRAALIGN-886] Jira Connector : Feature sync throws "Response 400 BadRequest Unexpected character" error message in audit log

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    • 3
    • Severity 3 - Minor

      Issue Summary

      Jira Connector throws an error in Audit Log when attempting to sync Jira Align Feature with JIRA

      Steps to Reproduce

      1. Create a Capability with quotation marks on its Title
      2. Create a Feature and relate it to the previously created Capability
      3. Map JIRA adequately to sync JIRA and Jira Align
      4. Trigger any action that causes Jira Connector to sync up both sides

      Expected Results

      Feature is sync'd between Jira Align and JIRA with no errors whatsoever.

      Actual Results

      1. Feature is not sync'd up
      2. The below exception is thrown in the Feature audit log:
        Failed to update JiraID : <jira-id> - Response: 400 BadRequest Json: {"errorMessages":["Unexpected character ('X' (code 88)): was expecting comma to separate OBJECT entries\n at [Source: org.apache.catalina.connector.CoyoteInputStream@3331a6ca; line: 1, column: 61]"]}
        
        <tag>: Failed to update JiraID : <jira-id> - Response: 400 BadRequest Json: {"errorMessages":["Unexpected character ('X' (code 88)): was expecting comma to separate OBJECT entries\n at [Source: org.apache.catalina.connector.CoyoteInputStream@3331a6ca; line: 1, column: 61]"]}
        

      Workaround

      Navigate to Feature's parent element (eg. Capability) and remove all quotation marks [ " ] from its Title.

            kforeman@atlassian.com Kyle Foreman
            rcortez@atlassian.com Rodrigo Cortez
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              Created:
              Updated:
              Resolved: