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  1. Jira Align
  2. JIRAALIGN-8580

Enable configurable Feedback to inform site Admins of user requests

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary

      When a user chooses the "Give Feedback" option, the request is sent to Atlassian product team, but the Align Admins are not made aware of the feedback in any way.

      Suggestion

      When "Give Feedback" is selected, include a vehicle to inform the Align Admins of the feedback being sent.

      Align Admins may be able to communicate workarounds to the user if they are made aware of the request.

      This vehicle can include:

      • Emailing the Align Admins along with sending the feedback to Product team.
      • Allowing the Give Feedback option to be configured by the Align Admin to redirect to an internal feedback form
      • A page where all Feedback Submissions can be reviewed by the site admins.

              dfuller@atlassian.com Don Fuller
              120524bf6ade Jose Sanchez
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                Created:
                Updated: