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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Affects Version/s: 11.13.1, 11.14.1
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Component/s: Jira Connector - Sync
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3
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Severity 2 - Major
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No
Issue Summary
Currently, Enterprise Insights is not updating the Task table for changes made from Jira to Jira Align in both the Current and Export schema. The changes are, however, being updated in the Task Log table as expected. Also, the manual changes made in Jira Align Tasks are getting updated to the Task table as expected.
Steps to Reproduce
- Create a Sub Task in Jira or update an existing sub-task and wait for it to sync to JA as a Task
- Wait for the changes to sync to Enterprise Insights
- Note that the Task table never gets updated with the changes
- Make an update directly to the Task in Jira Align
- Wait for an EI ETL sync cycle to complete
- Notice that the changes are reflecting in the EI Task table as expected
Expected Results
Enterpise Insights Task table gets updated with the changes made from Jira to Jira Align
Actual Results
Enterprise Insights is not updating Task table for changes made from Jira to Jira Align
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
- is connected to
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JARDA-7220 Loading...
- mentioned in
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Page Loading...
- resolves
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ALIGNSP-30149 Loading...
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PS-185558 Loading...