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Suggestion
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Resolution: Unresolved
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None
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2
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The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.
Prerequisites:
- One Focus instance (Focus1)
- Two JA instances (JA1 and JA2)
- Focus instance integrated with the first JA instance Focus1 <-> JA1
Steps to reproduce
- Add Jira Align work items to Focus Areas on the Focus instance Focus1
- Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
- Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
- Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
- Navigate to a Focus area where Jira Align work items have been added
Result:
The work items (from JA1) links appear as 'Restricted work item'
- Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
Result: The new work items (from JA2) link appears as 'Restricted work item'
- Navigate to a Goal/Objective/OKR where Jira Align work items have been added
Result: The work items (from JA1) links appear as 'Restricted work item'
- Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
Result: The link appears correctly added:
Once you refresh the page, the link appears as 'Restricted work item'
Expected behavior
The focus area and goals are cleaned from the 'Restricted work item' and when adding a new JA work item, it is added with succeed and not 'Restricted work item' is showed.
Workaround:
- Create a new Focus Area
- Add a new Jira Align work item to the new Focus Area (and de facto, where work items have never been associated before)
Result: The Jira Align work item links display correctly
- Create a new Goal
- Add a new Jira Align work item to the new Goals (and de facto, where work items have never been associated before)
Result: The Jira Align work item links display correctly even after a refresh of the page.