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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 11.8.1
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Component/s: Jira Connector - Other
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2
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Severity 3 - Minor
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No
Issue Summary
The ManageExternalTool?TabID=4 page encounters an error when attempting to parse JSON from the JiraSetupTypeVal column in the tblJIRASetup database table. This issue specifically occurs when the JSON data is invalid, leading to a failure in parsing and causing the page to error out.
Steps to Reproduce
- Access the ManageExternalTool?TabID=4 page.
- Ensure the query retrieves data from tblJIRASetup where JiraSetupID = X and the specified connector ID.
- If the JiraSetupTypeVal column value begins with {}{, the page attempts to parse it as JSON.
- When the JSON is invalid or truncated (e.g., due to the 1000-character limit), the page errors out.
Expected Results
the page should be able to function if the JSON in the DB is invalid. And ideally we shouldn't store invalid JSON in the DB either.
Actual Results
The page does not gracefully handle JSON parsing errors, resulting in a complete failure.
Exception: Newtonsoft.Json.JsonReaderException: Unterminated string. Expected delimiter: ". Path 'includedProjects', line 1, position 1000.
<Shrinked>
Level: Error
MessageTemplate: LastError:InnerException
Properties: { [-]
Event: Application_Error
ExceptionDetail: { [-]
HResult: -2146233088
LineNumber: 1
LinePosition: 1000
Message: Unterminated string. Expected delimiter: ". Path 'includedProjects', line 1, position 1000.
Path: includedProjects
Source: Newtonsoft.Json
StackTrace: <Shrinked>
}
HttpRequestId: XXXXXX-6c16-XXXX-ad8d-273fda85597b
HttpRequestRawUrl: /ManageExternalTool?TabID=4
HttpRequestType: GET
HttpRequestUrl: https://CUSTOMER.jiraalign.com/ManageExternalTool.aspx?TabID=4
SourceContext: Website.Common.ExceptionLogHandler
UserName: 001
customer_db: Customer
logfrom_location: Website-ASPNET
server: USSWAWEB56D
version: 11.8.1.49696
}
RenderedMessage: LastError:InnerException
}
Workaround
Currently there is no known workaround for this behavior.
- is connected to
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JAIAC-6720 Loading...
- resolves
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