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  1. Jira Align
  2. JIRAALIGN-8082

'Accepted date' of the JA work-item is updated after modifying a field from ADO

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      When you change the state of a work items the "Accepted Date" is updated with the expect timestamp at the moment of the state is changed to  "Accepted".
      It is observed that the "Accepted date" changes always even with any update being made on the work-items in ADO for example adding a tag or change the title.

      Business Impact

      This gives all wrong reports to the stakeholders.

      Steps to Reproduce

      • Create a Work-item in JA and sync with ADO
      • Change the State of the WorkItem to "Accepted", the "Accepted Date" is update with the date (in UI is not visible the time), in the image is 11 March

      •  The second day update the work-item in ADO, for example change the title or add a tag
      • Wait for the sync
      • You can observe that the "Accepted Date" is change to 12th of March
      • This change reflect in Enterprise Insight as well

      Expected Results

      The "Accepted Date" does not change

      Actual Results

      The "Accepted Date" change

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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          Form Name

            [JIRAALIGN-8082] 'Accepted date' of the JA work-item is updated after modifying a field from ADO

            backbone-sync-bot made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Fix Version/s New: 11.11.0 [ 112298 ]
            backbone-sync-bot made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            backbone-sync-bot made changes -
            Status Original: Ready for Development [ 10049 ] New: In Progress [ 3 ]
            backbone-sync-bot made changes -
            Status Original: Short Term Backlog [ 12074 ] New: Ready for Development [ 10049 ]
            Yannick Genin made changes -
            Labels Original: ACE-7502 New: ACE-7502 bulldog
            Yannick Genin made changes -
            Development Effort New: L [ 13033 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Trevor Townsend made changes -
            Due Date New: 12/May/2025
            Mario Sojo made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]
            CST JAC Workato Bot made changes -
            Labels New: ACE-7502

              fea1a6ef3355 Yannick Genin
              6463b86067ff Federica Marchetti
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: