Issue Summary

When switching between Enterprise → Portfolio/Solution/Program in the Work Tree report, the Snapshot dropdown appears unexpectedly, and Work Tree items fail to load or Strategic View becomes inaccessible.

Steps to Reproduce

1. Select Enterprise from the top navigation.
2. In the side menu, select Reports > Work Tree.
3. In the Snapshot dropdown, select a snapshot.
4. Modify any settings in Extra Configs and click Apply.
5. Switch to Portfolio/Solution/Program from the top navigation and re-select Work Tree.

1. Observe the presence of the Snapshot dropdown and whether Work Tree items or Strategic View options are available.

Expected Results

• The Snapshot dropdown and Strategic View should be visible and functional only at the Enterprise level.

• These UI elements should not appear or be interactable at Portfolio/Solution/Program levels to avoid confusion or broken functionality.

Actual Results

• The Snapshot dropdown sometimes appears at Portfolio/Solution/Program levels, even though this functionality isn't designed for those layers.

• When it does appear, interacting with it can cause:

• • Work Tree items not to load

• • The Strategic View option to disappear

• • The dropdown to change to a quarter-based filter, which is not expected

• In some environments (e.g. customer’s Test environment), this behaviour is intermittent.

• This causes confusion for users who expect consistent access to Strategic View across hierarchy levels.

Workaround

• Previously suggested workaround: Manually selecting another view from the dropdown to refresh the Work Tree — however, this does not resolve the issue for the customer and can result in the Strategic View disappearing.

• Alternate workaround:

• • Go to Extra Configurations

• • Click Reset (bottom-left) or apply any change and click Apply

• • This may sometimes refresh the report and restore functionality, but it is not reliable and varies between environments