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  1. Jira Align
  2. JIRAALIGN-8073

Epic Backlog Ranking Behavior with a Program Increment filter in the Program > Epic Backlog level is misleading

    • 1
    • Severity 2 - Major
    • No

      Issue Summary

      In the Program Level - Epic Backlog, when the user tries to reorder an Epic, the Global Program Rank value of this Epic changes on the screen. But after the user refreshes the page, the Global Program Rank returns to the original ranking value.

      This is expected to see the Global Program Rank value keeps the same value if the user reoerders it for a specific Program Incement filter. Hence, the Global Program Rank is an overall rank of the work item for the Program independent of any specific Program Increment.

      However, the view after the re-ordering of the Epic is misleading to the users. (Before the page refresh)

      When there is a program increment filter in the side navigation, the Global Program Rank column should not be updated when you reorder the epics in the backlog. The Global program Rank is only supposed to change when you reorder Epics (or capabilities, features) when no program increment is set in the side navigation (ie. ALL Time).

      Steps to Reproduce

      1. Go to Program Level
      2. Select/filter a Program Increment
      3. Go to Backlog > Epic Backlog
      4. Pick any Epic (Epic-A) on the list and note the "Global Program Rank" value of this particular Epic.
      5. Reorder this Epic-A by dragging and dropping it to another position on the list.
      6. Verify that the  "Global Program Rank" values have changed. (1,2,3,4,5...)
      7. Now, refresh the page
      8. Verify that the "Global Program Rank" of Epic-A is now back to the previous ranking and orders

      Before the reorder of the Epic

      After dragging and dropping the Epic to another position on the list

      Refresh the page

      Expected Results

      "Global Program Rank" remains the same after reordering the Epic. (without any page refresh)

      Actual Results

      When the user tries to reorder an Epic, the Global Program Rank value for this Epic changes on the screen. But after the user refreshes the page, the Global Program Rank returns to the original ranking value.

      It is expected that Global Program Rank should not change when there is a Program Increment filter however, it changes when you first reorder the Epic.
      After the refresh, the rank returns to its previous value, which misleads the user.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JIRAALIGN-8073] Epic Backlog Ranking Behavior with a Program Increment filter in the Program > Epic Backlog level is misleading

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              5ed8ef87d2cd Karen Bradshaw (Inactive)
              db6f196a263c Can Mutlugeldi
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: