Issue Summary

User is getting a whoops error in two scenario:

• Navigating to the story grid from the Team of Team (program) room and releases/PIs combinations
• Accessing Item->story from main navigation

When dealing with substantial amounts of data, the loading time for the story grid page can be prolonged causing this issue.

Steps to Reproduce

1. Navigating to the story grid from the Team of Team (program) room and releases/PIs combinations
2. Accessing Item->story from main navigation

Expected Results

The list of stories is showed.

Actual Results

It fails with a Whoops, see image.

The SQL query process an huge amount of stories_id and it fails generating the 'Whoops' error. 

the error found using the developer tool console is :

Error=(The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.)\nPage:https://<customer instance>.net/StoryGrid.aspx?FirstTime=True\nDate:2025-02-11 18:12:24\nUser:xxx

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available