-
Type:
Bug
-
Resolution: Won't Fix
-
Priority:
Low
-
None
-
Affects Version/s: 11.8.1
-
Component/s: Product - Settings|Setup - Programs
-
Severity 2 - Major
-
No
Issue Summary
For some of the Programs and associated Program teams, it has been noticed that the "Team Description" field is empty. When the user tries to add a text in the Team Description field, the system gives an error stating,
"A duplicate associated Team Name exists. Please enter a different name"
Somehow the mandatory "Team Description" field is empty (or removed) for these problematic Program Teams and Programs. Normally system does not allow you to create a Program without a "Team Description".
Steps to Reproduce
Unable to re-create the same condition for a Program however below are the steps to verify/test on an instance where the problem exists.
- Go to Admin > Setup > Program
- Find a Program with an empty "Team Description" field. (Program A)
- Try to add a text
- Verify the error "A duplicate associated Team Name exists. Please enter a different name"
- Now, go to Teams > View All Teams and search for the team name "Program A Team"
- Click and open the Program A Team in the slide-out panel
- Confirm that the Program Name is "New Program" (on the top)
- Confirm that the "Team Description" field is empty
- Try to add a text
- Verify the error "A duplicate associated Team Name exists. Please enter a different name"
It is not possible to update the "Team Description" field via API either. You will get an error
"Cannot update program with id X. Value for teamId is invalid.
When you try to patch the "Team Description" field from the Team, you will get an error as expected
"Cannot update team with id xxxx. Cannot update to Program team ( type=2 ) separately. It is automatically created after Program is created."
Expected Results
The system should not allow to have a condition where the Program > Team Description field is empty.
Actual Results
The root cause is unknown how these programs end up with this condition with an empty Team Description field. However, since there is a 1-1 mapping between a Program and a Program Team, when you try to edit/add the Team Description field the system checks the Program ID and the associated Team ID. And you can not add a text in the Team Description field. Error:
"A duplicate associated Team Name exists. Please enter a different name"
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is connected to
-
JAVOM-6011 Loading...
- relates to
-
ALIGNSP-27922 Loading...