Situation

Jira's archiving functionality provides a valuable way to manage completed or obsolete issues. However, this status isn't currently synchronized with Jira Align, leading to data discrepancies and potential reporting inaccuracies. When a Jira issue is archived, it remains visible and potentially active within Jira Align, creating confusion and hindering effective portfolio management.

Users relying on Jira Align for portfolio visibility and reporting can be misled by outdated information. Archived Jira issues can skew metrics, impact roadmaps, and create unnecessary noise in planning activities. This lack of synchronization forces users to manually reconcile data between Jira and Jira Align, impacting efficiency and increasing the risk of errors.

Enhancement

Implement support for Jira's "Archived" status within Jira Align. When a Jira issue is archived, the corresponding work item in Jira Align should also be marked as archived or otherwise visually distinguished to reflect its inactive state.