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  1. Jira Align
  2. JIRAALIGN-7862

Limiting Jira Connector email alerts by error codes

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      Issue Summary

      Request to have a way to limit Jira Connector email alerts by error codes. As per the current design, we receive notifications each time Jira API Connection fails and we do not have an option/field to limit the alert notifications based on the error codes.

      Steps to Reproduce

      • Navigate to Administration> Jira Settings> Jira Setup> Notification
      • Setting 'Yes' to Allow Jira connection alert API calls and Alert when Jira API connection fails and adding the email address to Send alerts if Jira Align cannot connect to API will send notification to listed users every 60 mins until the connection is restored.

      Expected Results

      Request to have an option to limit the Jira connector alerts by error codes

      Actual Results

      As per the current design, we receive notifications each time Jira API Connection fails and we do not have an option/field to limit the alert notifications based on the error codes.

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

              2d32ad8bdc34 Andrew Zhang
              935a1c2f5863 Arathi M S
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                Created:
                Updated: