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Bug
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Resolution: Fixed
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Medium
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None
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None
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Severity 3 - Minor
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No
Issue Summary
After enabling Guard for Jira Align SSO and have successfully logged in, the External ID for the user is not updating.
This is reproducible on Data Center: NA
Steps to Reproduce
- Enable Atlassian Guard in SSO setting under Security tab
- Log out and log back in
- Open the user's details view from People page
- Check the External ID
OR - Delete the External ID from user's details view from People page
- Log out and log back in
- Check the External ID again
Expected Results
External ID will be populated in user's details view
Actual Results
External ID remains empty
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
However, this does not prevent users from logging in through Atlassian Guard.
- relates to
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JAIAC-6217 Loading...