Issue Summary

Download of Themes fails consistently - time out

Reproducible only on customer on-premise environment

Steps to Reproduce

• Navigate to the Themes page (making sure it has larger number of records to export)
• Click More Actions > Export Themes
• Uncheck both options in the "Export Data" window
• Click Export

Expected Results

The Theme export to complete successfully and file downloaded successfully with all records.

Actual Results

• When trying to export 34 records only, it works fine
• However, when attempting to export a large number of records (such as 797 records) in the Theme grid, it times out and there was no file downloaded at all. So this issue is specific to exporting a large number of records. There is no file downloaded at all
• Also the error seen in the UI was "Check Internet connection"

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available