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  1. Jira Align
  2. JIRAALIGN-7523

Jira Align - Import Stories triggering the Whoops Page while validating the file

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 11.5.0
    • 11.2.1
    • Import|Export
    • None
    • 1
    • Severity 1 - Critical
    • No

      Issue Summary

      When importing Stories in Jira Align, it triggers the Whoops Page during the file validation.

      Steps to Reproduce

      1. Using the Import template provided by Jira Align itself
      2. Import the Stories in the Jira Align

      Expected Results

      The stories are imported successfully

      Actual Results

      It triggered a "Whoops Page" during the file validation in Jira Align.

      Checking the Jira Align logs it is observed the following error:

      { 
         Exception: System.Data.OleDb.OleDbException (0x80040E07): Conversion failed when converting the nvarchar value 'LF 24Q1' to data type int.
         at System.Data.OleDb.OleDbDataReader.ProcessResults(OleDbHResult hr)
         at System.Data.OleDb.OleDbDataReader.NextResult()
         at System.Data.OleDb.OleDbCommand.ExecuteReaderInternal(CommandBehavior behavior, String method)
         at System.Data.OleDb.OleDbCommand.ExecuteReader(CommandBehavior behavior)
         at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
         at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
         at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
         at AgileCraft.Legacy.AdodbRecordSet.GetReadOnlyDataSet(DbProviderFactory dbProviderFactory, String connectionString, String sql, DbParameter[] parameters, AdodbCommand command) in C:\projects\alignweb\AgileCraft.Legacy\Adodb\AdodbRecordSet.vb:line 427
         at AgileCraft.Legacy.AdodbRecordSet.Requery() in C:\projects\alignweb\AgileCraft.Legacy\Adodb\AdodbRecordSet.vb:line 397
         at AgileCraft.Legacy.PageFunctions.GetRSParamsCursor(String query, AdodbConnection conn, IEnumerable`1 sqlParams, Boolean bServerSide, String timeout) in C:\projects\alignweb\AgileCraft.Legacy\OOFunctions\OOFunctionsSql.vb:line 214
         Level: Error
         MessageTemplate: SQLError
         Properties: { [+]
         }
         RenderedMessage: SQLError
         Timestamp: 2024-09-05T15:33:47.8579998-04:00
      }
      

      Exception: System.Data.OleDb.OleDbException (0x80040E07): Conversion failed when converting the nvarchar value 'LF 24Q1' to data type int.

      Checking the file columns and template was observed that the column "Release/Program Increment" on the Stories sheet is not accepting "varchar" entries, as shown below:

      It was observed that the column "Release" is accepting the Release ID (int) instead:
      |

      Workaround

      As a workaround, it was found two suggestions:
      1) Deleting the values in the Release Column
      OR
      2) Use the Release IDs in the Release Column instead of the Release Name

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              9cd547254f0d Vishnuvardhan Vaidhyanathan
              f9fc804f30c6 Luiz Felipe Arruda
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                Created:
                Updated:
                Resolved: