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  1. Jira Align
  2. JIRAALIGN-7379

ADO work items' tags are being synchronized into a unique tag within Jira Align

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    • 2
    • Severity 3 - Minor
    • No

      Issue Summary

      When multiple tags, such as 'test' and 'test_1,' are added to an ADO work item, they are synchronized to Jira Align as a unified tag.
      This causes all tags to be displayed as a single tag string (with the tags separated with a semi-column, such as 'test;test_1').

      Steps to Reproduce

      Pre-requisite: Jira Align and Azure DevOps integration working setup (with or without bi-directional synchronization enabled)

      1. Create a work item (for example a Story) in ADO with the appropriate area path
      2. Add two tags to the ADO work item such as 'test1' and 'test_1'
      3. Wait for the synchronization to complete

      Expected Results

      The corresponding work item is created in Jira Align with the 2 tags 'test' and 'test_1 (in addition to the default integration tag)

      Actual Results

      The corresponding work item is created in Jira Align with one tag 'test;test_1' (in addition to the default integration tag)

      The same behavior occurs with an update sync instead of a creation sync.
      If the bi-directional sync is enabled, the tags added in Jira Align

      will be eventually overridden and merged into a single tag the next time the next time the sync from ADO will occur.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              fea1a6ef3355 Yannick Genin
              646db21d89d1 Francois Panaget
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                Created:
                Updated:
                Resolved: