Summary

Presently, discrepancies exist between the columns in the import and export templates of items, leading to confusion among end users. This confusion arises from columns sharing identical names but serving different purposes for users and the system.

We are specifically addressing Features in this ticket.

Use-Case

End users may mistakenly assume that columns with identical names serve the same purpose. This assumption can be significant if customers rely on these templates to maintain consistency in their work item data

The Ask

In light of the aforementioned issues, we kindly request aligning the columns in the templates to ensure consistency in both name and usage