Issue Summary

It's possible to create an idea without a category/type selected, and this idea will not show in the UI.

Steps to Reproduce

If the category field doesn't show or is removed from the new idea form, the form can be submitted without any error and an idea is created without category.

This sometimes happens at random when creating ideas.  For whatever reason, the category field doesn't populate and isn't saved when the idea is created.  I cannot reproduce this on demand, but it does happen.

Expected Results

Typically, it's not possible to leave the category field blank, there's always a default option. Creating an idea via API also fills in the default category, even when we specify an invalid or null category. So it's expected the category will default to first choice and can be changed later.

Actual Results

An idea created this way gets categoryId=null, and while it shows in the count, it can't be accessed via a card.

Workaround

It is possible to find these ideas via API and remove them 1 by 1 via browser. We recommend doing so with care. If you're not sure about the below steps or have other questions, please reach out to support.

1. Use API to get the idea id

    GET https://<your ja site>/rest/align/api/2/ideas?$filter=categoryId eq null

1. Once you know the id, go to URL: https://<your ja site>/izone?iZoneID=<ideaId>
2. The previous step should open up the details panel for this idea with the option to modify or delete the idea
3. Deleting the idea will remove the associated votes and data
4. Recreate the idea with a category selected after copying the info from the details panel