User Problem

The customer needs to integrate Jira Align audit logs with Splunk for real-time access to identify usage vulnerabilities as they appear. Currently, there is no existing plugin or direct method for this integration, making it challenging for the customer to monitor logs efficiently without additional tools or manual intervention.

Suggested Solutions

1. Develop a Plugin for Splunk Integration: Create a plugin specifically designed for Jira Align that enables seamless integration with Splunk. This plugin should support real-time log access and be easy to configure.
2. Enhance API Capabilities: Expand the existing API capabilities to allow direct access to audit logs, facilitating real-time data extraction and integration with Splunk.
3. SQL Queries for Real-Time Data: Provide a set of SQL queries or a script that can be used to extract audit logs in real-time from the Jira Align database and send them to Splunk.
4. S3 Bucket Integration: Although not real-time, improve the method of transferring Jira Align physical logs and database logs to an S3 Bucket, with enhanced automation to reduce delay.

Workaround

• Use Enterprise Insights 
• Manual Log Transfer: Suggested moving Jira Align physical logs and database logs into an S3 Bucket, but this does not meet the requirement for real-time access.