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  1. Jira Align
  2. JIRAALIGN-704

Text fields lose formatting when syncing with Jira

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Details

    • Bug
    • Resolution: Tracked Elsewhere
    • High
    • None
    • 10.40
    • Jira Connector
    • 10
    • Severity 2 - Major
    • Hide
      HTML format for text should be enabled in JIRA setup. Jira Align should be integreated with Jira.

      1. Create User story in JIRA with rich text formatting

      2. Wait until story is synced to AgileCraft

      3. Check if format of description is kept
      Show
      HTML format for text should be enabled in JIRA setup. Jira Align should be integreated with Jira. 1. Create User story in JIRA with rich text formatting 2. Wait until story is synced to AgileCraft 3. Check if format of description is kept
    • Hide
      Format of all integrated text fields are kept (for all work items)

      Note: Jira Cloud does not support HTML so we should not be syncing HTML from Jira Align to Jira.
      Show
      Format of all integrated text fields are kept (for all work items) Note: Jira Cloud does not support HTML so we should not be syncing HTML from Jira Align to Jira.
    • Format is lost in Jira Align.

    Description

      Text fields lose formatting when syncing with Jira Cloud

      STR:
      HTML format for text should be enabled in JIRA setup. Jira Align should be integrated with Jira.

      1. Create User story in JIRA with description formatted with HTML elements
      2. Wait until story is synced to AgileCraft
      3. Check if format of description is kept

      ER:
      Format of all integrated text fields are kept (for all work items)

      AR:
      Format is lost in Jira Align.

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              kforeman@atlassian.com Kyle Foreman
              tevans Tim Evans (Inactive)
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              32 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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