Text fields lose formatting when syncing with Jira

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    • Type: Bug
    • Resolution: Tracked Elsewhere
    • Priority: High
    • None
    • Affects Version/s: 10.40
    • Component/s: Jira Connector
    • 10
    • Severity 2 - Major
    • Hide
      HTML format for text should be enabled in JIRA setup. Jira Align should be integreated with Jira.

      1. Create User story in JIRA with rich text formatting

      2. Wait until story is synced to AgileCraft

      3. Check if format of description is kept
      Show
      HTML format for text should be enabled in JIRA setup. Jira Align should be integreated with Jira. 1. Create User story in JIRA with rich text formatting 2. Wait until story is synced to AgileCraft 3. Check if format of description is kept
    • Hide
      Format of all integrated text fields are kept (for all work items)

      Note: Jira Cloud does not support HTML so we should not be syncing HTML from Jira Align to Jira.
      Show
      Format of all integrated text fields are kept (for all work items) Note: Jira Cloud does not support HTML so we should not be syncing HTML from Jira Align to Jira.
    • Format is lost in Jira Align.
    • None

      Text fields lose formatting when syncing with Jira Cloud

      STR:
      HTML format for text should be enabled in JIRA setup. Jira Align should be integrated with Jira.

      2. Create User story in JIRA with description formatted with HTML elements
      3. Wait until story is synced to AgileCraft
      4. Check if format of description is kept

      ER:
      Format of all integrated text fields are kept (for all work items)

      AR:
      Format is lost in Jira Align.

            Assignee:
            Kyle Foreman
            Reporter:
            Tim Evans (Inactive)
            Votes:
            15 Vote for this issue
            Watchers:
            32 Start watching this issue

              Created:
              Updated:
              Resolved: