Jira Connector: 'Deleted item status' is moving itens to the cancel bin

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    • Type: Bug
    • Resolution: Cannot Reproduce
    • Priority: Low
    • None
    • Affects Version/s: 10.131.2
    • None
    • 1
    • Severity 3 - Minor
    • No
    • None

      Issue Summary

      The option 'Jira Setup > Deleted item status' moves the items set to deleted status on Jira to the cancel bin instead of deleting them from JA:



      And the status ID on Jira:

          {
              "self": "https://instance.atlassian.net/rest/api/2/status/10057",
      ...
              "name": "Deleted",
              "untranslatedName": "Deleted",
              "id": "10057",
              "statusCategory":
              {
                  "self": "https://instance.atlassian.net/rest/api/2/statuscategory/3",
                  "id": 3,
                  "key": "done",
                  "colorName": "green",
                  "name": "Done"
              }
      

      Steps to Reproduce

      1. Create a State for Deleted on Jira
      2. Map the connector on Jira Setup > Deleted item status to use this state
      3. Create a Feature on JA and let it sync with Jira
      4. Now set the Feature on Jira to this deleted State
      5. Wait for it to sync and check the Recycle bin

      Expected Results

      If this is configured, it should delete the item from JA when moved in Jira

      Actual Results

      Instead of Deleting the item, it is being moved to the Cancel Bin

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. cancel_1.png
          96 kB
          Diego Larangeira
        2. cancel_3.png
          92 kB
          Diego Larangeira
        3. cancel_4.png
          95 kB
          Diego Larangeira
        4. cancel_2.png
          25 kB
          Diego Larangeira

            Assignee:
            Diego Larangeira
            Reporter:
            Diego Larangeira
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: