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  1. Jira Align
  2. JIRAALIGN-6476

Field Management - Jira Custom Fields are not listing automatically, require Configuration data Pull

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Details

    • Bug
    • Resolution: Won't Fix
    • Low
    • None
    • 10.129.1
    • None
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      In the new release 10.129.1 the new Field management tab documentation says
      Once the user selects an option from the lefthand dropdown, the righthand dropdown will appear, populated with all Jira custom fields that are of the allowed type, both with the Jira custom field name and custom field id. This call is dynamic, so the connector will make the call to JSW for all existing fields of the allowed type to display in the dropdown.

      However it's not happening, if you create a new Field and link it to an already integrated project the field doesn't appear automatically in the combo, it requires to got to Jira Settings> Resync configuration tab and hit configuration data pull to bring the field

      This is reproducible: (yes)

      Steps to Reproduce

      1. Create a Custom Field (Basic text for instance) in Jira, assign it to a Jira project integrated into Jira Align
      2. Create a New issue and populate the New field in Jira
      3. Now go to Field management and try to map it to Jira Align Custom field (matching types)
      4. You will note that the newly created field in Jira will not appear in the list
      5. In order to make the field show you go to the Resync configuration tab and hit the configuration data pull 

      Expected Results

      If I just created a new field, linked to an integrated Project, and used it in some samples on Jira side, this field should be available right after I click the combo box list. as the documentation describes

      Actual Results

      The newly created field does not show up until I  go to the Resync configuration tab and hit the configuration data pull 

      Workaround

      go to the Resync configuration tab and hit the configuration data pull 

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              fea1a6ef3355 Yannick Genin
              f58471712ff6 Victor Fragoso
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              Dates

                Created:
                Updated:
                Resolved:

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