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  1. Jira Align
  2. JIRAALIGN-6247

on v10.127.1, UserUpload Grid- when importing template, Throwing the "System.Collections.Generic.KeyNotFoundException

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    • 2
    • Severity 2 - Major
    • No

      Issue Summary

      on new version 10.127.1, when the customer attempts to import users using the Import template, it shows the blank page and Import button is "greyed"

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Step 1. Settings > People > More Actions > Import Users Records
      2. Step 2. Click Brose
      3. Step 3. Choose the file (XLS/XML file)

      Expected Results

      screen appears to load something, the suer should get a Data Preview, Click on Import
      and then, Users are imported.

      Actual Results

      screen appears to load something, but the user get the Blank and Import button is "greyed"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            dfuller@atlassian.com Don Fuller
            965b37518492 Rachel Kim
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              Created:
              Updated:
              Resolved: