Summary

The customer requested a cross-portfolio, even an enterprise-wide view of dependencies using the Dependency Maps. This was achievable in the old navigation by selecting multiple portfolios in the configuration bar, but it is not possible in the new navigation.

The users have many cross-portfolio dependencies. This was one of their top 6 Use Cases that led them to purchase Jira Align.

How to Replicate

User 1 is a team member of Program A and Team A within Portfolio A.

User 2 is a part of Team B within Portfolio B.

User 1 and 2 can only see teams in their own portfolio.

If User 1 creates a dependency with Dependent on = Team B and requesting from =Team A, User 2 will not be able to see the dependency at all.

Expected Results

Users can see cross-portfolio dependencies they are being requested on

Actual Results

Users can only see dependencies that are in their existing portfolio