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  1. Jira Align
  2. JIRAALIGN-5902

Jira Connector - Jira Align to Jira issue sync fail when having multiple Projects to a feature using T-shirt

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    • 2
    • Severity 3 - Minor
    • No

      Issue Summary

      Having the following configuration:

      • Connector > Assign features (jira epics) to multiple Jira projects in Jira Align = Yes
      • T-shirt as estimation system

      This configuration combination may lead Features to not sync from Jira Align to Jira once add more than 1 project.

      This is reproducible (yes)

      Steps to Reproduce

      1. Enable in the connector: Multiple Jira Projects to a Feature
      2. Use a t-shirt as the main estimation system
      3. Add two or more Jira Projects to a Feature
      4. Wait until it syncs as two or more new Jira Epics
      5. In the customer the fourth Jira Project didn't sync as a Jira Epic

      Expected Results

      The Feature should create another issue for the new project in Jira

      Actual Results

      No log fail in Splunk

      No sync from Jira Align to Jira happen

      Also the field ItemtoSyncDate = null

      ...
      

      Workaround

      force manually the sync through an update in any Feature field, like description or title

      can also set Jira Project assignments when Feature is first being created to avoid problem

              fea1a6ef3355 Yannick Genin
              f58471712ff6 Victor Fragoso
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                Created:
                Updated:
                Resolved: