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  1. Jira Align
  2. JIRAALIGN-5352

Connector throwing an NullPointerException

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Details

    • 1
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      When running Jira Settings > Pull Jira User Data, an NullPointerException is being thrown by it:

       "Exception": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at AgileCraft.Jira.Api.Model.ACUserConnectorData.Load(UserConnector userConnector) in C:\\projects\\alignintegration\\AgileCraft.Jira.Api\\Model\\ACStory.cs:line 236\r\n   at AgileCraft.Jira.Api.Model.ACUser.Load(User user) in C:\\projects\\alignintegration\\AgileCraft.Jira.Api\\Model\\ACStory.cs:line 216\r\n   at AgileCraft_Jira.AgileCraft.GetACUsers() in C:\\projects\\alignintegration\\Connectors\\JiraServiceProduction\\AgileCraft_Jira\\AgileCraft.cs:line 8753\r\n   at AgileCraft_Jira.AgileCraft_Jira.RunUserSync(IAgileCraft agileCraft, IJiraManager jiraManager, IACJiraSetup acJIRASetup, Boolean updateUserDataSSOId) in C:\\projects\\alignintegration\\Connectors\\JiraServiceProduction\\AgileCraft_Jira\\AgileCraft_Jira.cs:line 3878",
      

      Steps to Reproduce

      1. Go to Jira Settings > Pull Jira User Data
      2. Select UserName and click "User Data Pull"

      Expected Results

      The process would run and bring the expected data

      Actual Results

      The exception above is thrown on the logs

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              fea1a6ef3355 Yannick Genin
              a8cff3407f0b Diego Larangeira
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              Dates

                Created:
                Updated:
                Resolved:

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