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  1. Jira Align
  2. JIRAALIGN-5319

Unable to update Program Increment for Features from Roadmap > Sync

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      Issue Summary

      Unable to update Program Increment for Features from Roadmap > Sync

      Steps to Reproduce

      1. Go to Roadmap
      2. Select Portfolio/Program in Tier1 and multiple program increment
      3. Select Features from dropdown
      4. Drag and drop any Feature from one PI to another PI
      5. Click on "Sync" available on upper Top right
      6. Click on Sync button. Error observed

      Expected Results

      Program Increment should be updated for the Feature

      Actual Results

      While trying to update from "sync" in Roadmaps, we get error as mentioned in attached image

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Feature_Roadmap.png
          781 kB
          Mangala Narayana

            [JIRAALIGN-5319] Unable to update Program Increment for Features from Roadmap > Sync

            Bonnie Beyer added a comment -

            I'm super impressed at how fast this went from being reported in a support ticket to being released!  Thank you very much!

            Bonnie Beyer added a comment - I'm super impressed at how fast this went from being reported in a support ticket to being released!  Thank you very much!

            Bonnie Beyer added a comment - - edited

            It was when trying to sync PI/Anchor Sprints, not Target Start/End Dates.  I created a zoom recording to show the bug.  It'll expire after 30 days.

            https://valiantys.zoom.us/rec/share/IJZBEr0cNylznBPijm7JCNCkP9NrBvQzhJ9RUfAT7ZeG0XC8yA8A3Rf-ZtPxh9Ek.ihM3EXaQtsfJVZFF?startTime=1693508472000

            Passcode: *rr?pna1

            Bonnie Beyer added a comment - - edited It was when trying to sync PI/Anchor Sprints, not Target Start/End Dates.  I created a zoom recording to show the bug.  It'll expire after 30 days. https://valiantys.zoom.us/rec/share/IJZBEr0cNylznBPijm7JCNCkP9NrBvQzhJ9RUfAT7ZeG0XC8yA8A3Rf-ZtPxh9Ek.ihM3EXaQtsfJVZFF?startTime=1693508472000 Passcode: *rr?pna1

            David Dansby (Inactive) added a comment - - edited

            37857daa0c44 can you please provide more details about the data setup in order to reproduce this error on my side.

            The main thing I want to know right now is if the customer synced on Releases/Anchor Dates or Target Start/Target Completion Date?

            Thank you!

            David Dansby (Inactive) added a comment - - edited 37857daa0c44 can you please provide more details about the data setup in order to reproduce this error on my side. The main thing I want to know right now is if the customer synced on Releases/Anchor Dates  or  Target Start/Target Completion Date ? Thank you!

              jellis Josh Ellis (Inactive)
              37857daa0c44 Mangala Narayana
              Affected customers:
              6 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: