[JIRAALIGN-5253] New Navigation: Global search icon stops working after opening item in search result

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 10.128.3
Affects Version/s: 10.122.3
Component/s: Product - Global Search, Product - New Navigation
Labels:
None

Support reference count:
5
Symptom Severity:
Severity 3 - Minor
Does fix include system behavior or UI changes?:
No

Issue Summary

New Navigation: Global search icon stops working after opening item in search result

Steps to Reproduce

From homepage, click the Global Search icon
Search for a work item (e.g. Story) and open it from the search result
Close the work item slide out to return to the homepage
Click on the Global Search icon

Expected Results

Global search window should open

Actual Results

Global search window does not open. Icon is unresponsive.

Workaround

Refresh the page

- - Sort By Name
  - Sort By Date
  - Ascending
  - Descending
  - Thumbnails
  - List

image-2023-08-11-15-57-32-575.png
7 kB
11/Aug/2023 7:57 PM
image-2023-08-11-16-04-12-975.png
8 kB
11/Aug/2023 8:04 PM
image-2023-08-11-16-06-23-062.png
19 kB
11/Aug/2023 8:06 PM
image-2023-08-11-16-09-45-671.png
63 kB
11/Aug/2023 8:09 PM

is related to: JAAND-2673 You do not have permission to view this issue

mentioned in: Page Failed to load

resolves: ALIGNSP-20380 You do not have permission to view this issue; ALIGNSP-20575 You do not have permission to view this issue; ALIGNSP-20608 You do not have permission to view this issue; ALIGNSP-20804 Loading...; PS-139369 Loading...

(2 resolves)

Form Name

Kyle Foreman added a comment - 02/Feb/2024 5:41 PM

Hello,

This issue is fixed in the current Jira Align release (10.128.3).

-Kyle

Kyle Foreman added a comment - 02/Feb/2024 5:41 PM Hello, This issue is fixed in the current Jira Align release (10.128.3). -Kyle

Liza Merriman added a comment - 30/Jan/2024 4:25 PM

Can't this be closed? I believe it is working now.

Liza Merriman added a comment - 30/Jan/2024 4:25 PM Can't this be closed? I believe it is working now.

Assignee:: Cap Smith

Reporter:: Brandon Harris (Inactive)

Affected customers:: 5 This affects my team

Watchers:: 13 Start watching this issue

Created:: 11/Aug/2023 8:13 PM

Updated:: 11/Apr/2024 5:57 PM

Resolved:: 02/Feb/2024 5:41 PM

Details

Description

Issue Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Attachments

Attachments

Issue Links

Forms

Activity

Collapse comment: Kyle Foreman added a comment - 02/Feb/2024 5:41 PM

Expand comment: Kyle Foreman added a comment - 02/Feb/2024 5:41 PM

Collapse comment: Liza Merriman added a comment - 30/Jan/2024 4:25 PM

Expand comment: Liza Merriman added a comment - 30/Jan/2024 4:25 PM

People

Dates

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