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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Team - Other
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2
Issue Summary
There is no way to remove Solution Teams from Users' records via Jira Align UI
Steps to Reproduce
A Solution Team is added to a User's record from inheritance.
As described in the Members tab of a Solution Team, Members of the parent portfolio and children programs inherit membership to this solution team.
To add a user as a member of a Solution Team, it's required to:
- Create a Solution Team > https://agilecrafthelp.zendesk.com/hc/en-us/articles/115002929134
- Be sure that users to be added are members of the parent portfolio and children's programs.
From now on, there is no way to remove a Solution Team from users' records and/or Remove Users as members of a Solution Team via Jira Align UI even removing the users from Parent Portfolio and Children Program.
Expected Results
If you are able to add the users to the Solution Team, through inheritance, it should be removed automatically if the associated inheritance doesn't exist anymore.
Actual Results
There is no way to remove a Solution Team from users' records and/or Remove Users as members of a Solution Team via Jira Align UI even removing the users from Parent Portfolio and Children Program.
Workaround
- Run a GET Call on user's endpoint to collect teams array
- Remove the solution team from the collected teams array
- Run a PATCH Call on user's endpoint with the following payload:
[ { "op": "replace", "path": "/teams", "value": ["modified teams array"] } ]