Public On-Premises documentation is missing ASP.NET Core Runtime Hosting Bundle requirement

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    • Type: Suggestion
    • Resolution: Fixed
    • Component/s: documentation
    • None

      Issue Summary

      At Jira Align On premises installation manual one requirement is missing:

      ASP.NET Core Runtime Hosting Bundle.

      If you go to the official On-Premises installation > Software requirements in the thirteenth bullet point it says:

      "NetCore.App 6.0, AspNetCore.App 6.0, and Microsoft .NET 6.0 - Windows Server Hosting on the machine on which Jira Align is installed:"

      This sentence opens to the customer to interpret that they can install each component above one by one where in fact the hard requirement here is to Install ASP.NET Core Runtime Hosting Bundle.

      Also, it must highlight that the customer MUST download the Hosting Blunde version and not the 32X or 64X in any way. Otherwise, the installation will fail.

      I had a case https://getsupport.atlassian.com/browse/ALIGNSP-19178 where the customer installed the wrong version x32 or x64 and I believe it could be avoided with this correction on the documentation

      Steps to Reproduce

      1. N/A

      Expected Results

      Have the ASP.NET Core Runtime highlighted as a hard requirements on the official documentation

      Actual Results

      Currently, the sentence leaves the interpretation open for the customers to install any other release

      ...
      

      Workaround

      N/A

            Assignee:
            Emily Koch
            Reporter:
            Victor Fragoso
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              Created:
              Updated:
              Resolved: