Adjust Self-Hosted Guide for Support Status clarity

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: documentation
    • None

      With reference to the Jira Align self-hosted (On-Prem) guide that can be found at:
      https://help.jiraalign.com/hc/en-us/articles/360049096394-10X-Jira-Align-Self-Hosted-Guide


      Currently on page 36 in a section entitled "Upgrade Jira Align web application and database changes" we state:

      Atlassian supports the current on-premise version and the immediately prior release. Current version information can be found in the Release Calendar.  (with the last part being linked to the release calendar )

      This was discussed in one of the support teams meetings as it seems to be a very obscure location to make this statement, and does not have a clear Contents page entry, meaning customers are unlikely to find it or know it is there unless they are doing an upgrade.

      Can this statement be repositioned nearer the start of the document and have it's own section that can be found in the contents list?

      EDIT: This may be a duplicate of https://jira.atlassian.com/browse/JIRAALIGN-4902 as the text does also now seem to be at the end of the contents page on page 6 However can we somehow make it stand out a little  more - possibly with a heading and / or bolder larger text.

            Assignee:
            Emily Koch
            Reporter:
            Colin Weaver (Inactive)
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            1 Vote for this issue
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              Created:
              Updated: