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  1. Jira Align
  2. JIRAALIGN-4963

Enterprise Insights does not update the [Agile Object] table correctly

    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Enterprise Insights does not update the [Agile Object] table correctly

       

      Customer is using their own terminology in Jira Align at the Administration > Platform Terminology > Platform Terminology Setup page > Navigation Menu section. I have attached my test sample screenshot of this section to this ticket. They are checking for their custom terminology in Enterprise Insights.

       

      Enterprise Insights [Agile Object] table is not showing the Platform Terminology custom data correctly.

       

      After further checking, it seems currently Enterprise Insights pulls such data from the wrong columns from the main Jira Align tables. 

       

      Just as an additional note, customer's 'Current Terminology' and 'Terminology Shown' fields are set to 'SAFe 4.0'. 

      Steps to Reproduce

      1. Navigate to Jira Align > Administration > Platform Terminology > Platform Terminology Setup page
      2. Scroll down to the Navigation Menu section
      3. In the Navigation Menu section, change some terminology (for example Portfolio terminology, give a custom name).
      4. Note: I also tested changing terminology in the first 'Object' section of that page and the same behavior was observed. So this is not specific to the 'Navigation menu' section only
      5. After some time, check for the new custom name in Enterprise Insights [Agile Object] table

      Expected Results

      Enterprise Insights [Agile Object] table should show the correct new custom name from the Platform Terminology page

      Actual Results

      Enterprise Insights [Agile Object] table is not showing the Platform Terminology custom data correctly.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Align'
            1. Jira Align
            2. JIRAALIGN-4963

            Enterprise Insights does not update the [Agile Object] table correctly

              • 1
              • Severity 3 - Minor
              • No

                Issue Summary

                Enterprise Insights does not update the [Agile Object] table correctly

                 

                Customer is using their own terminology in Jira Align at the Administration > Platform Terminology > Platform Terminology Setup page > Navigation Menu section. I have attached my test sample screenshot of this section to this ticket. They are checking for their custom terminology in Enterprise Insights.

                 

                Enterprise Insights [Agile Object] table is not showing the Platform Terminology custom data correctly.

                 

                After further checking, it seems currently Enterprise Insights pulls such data from the wrong columns from the main Jira Align tables. 

                 

                Just as an additional note, customer's 'Current Terminology' and 'Terminology Shown' fields are set to 'SAFe 4.0'. 

                Steps to Reproduce

                1. Navigate to Jira Align > Administration > Platform Terminology > Platform Terminology Setup page
                2. Scroll down to the Navigation Menu section
                3. In the Navigation Menu section, change some terminology (for example Portfolio terminology, give a custom name).
                4. Note: I also tested changing terminology in the first 'Object' section of that page and the same behavior was observed. So this is not specific to the 'Navigation menu' section only
                5. After some time, check for the new custom name in Enterprise Insights [Agile Object] table

                Expected Results

                Enterprise Insights [Agile Object] table should show the correct new custom name from the Platform Terminology page

                Actual Results

                Enterprise Insights [Agile Object] table is not showing the Platform Terminology custom data correctly.

                Workaround

                Currently there is no known workaround for this behavior. A workaround will be added here when available

                        9ca9aa5ad14e Sam Tsubota
                        d17ac5cdefe0 tthapa
                        Votes:
                        2 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                              9ca9aa5ad14e Sam Tsubota
                              d17ac5cdefe0 tthapa
                              Affected customers:
                              2 This affects my team
                              Watchers:
                              2 Start watching this issue

                                Created:
                                Updated:
                                Resolved: