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  1. Jira Align
  2. JIRAALIGN-4954

Roadmaps: Using Custom Hierarchy filter, Page Load Fails When Capabilities and Features Count is High

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    • 3
    • Severity 2 - Major
    • No

      Issue Summary

      When there are a lot of Capabilities and Features linked to a Custom Hierarchy and Portfolio Epic, the Live Roadmap page encounters errors displaying all records.

      Steps to Reproduce

      The instance needs to have 2100+ Capabilities and/or Features linked to a Custom Hierarchy and Portfolio Epic

      • Go to Roadmaps
      • Filter by the Portfolio and the Custom Hierarchy
      • Select Features/Jira Epic by Capabilities

      OR

      • Select Capability by Portfolio Epic
      • Then click to expand the Epic result

      Expected Results

      Capabilities and or Features are displayed accordingly

      Actual Results

      No data is loaded or the "loading more items" icon remains spinning on the page.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

            dfuller@atlassian.com Don Fuller
            6ec424453bfd Raymond Enechukwu
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              Created:
              Updated:
              Resolved: