Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-4941

Release Burndown timeout

XMLWordPrintable

    • 1
    • Severity 2 - Major
    • No

      Issue Summary

      This is reproducible on Data Center: (no)

      Program Increment Progress Report Drill Down Times out and Fails to Load

      Steps to Reproduce

      Prerequisites:

      Program
      PI
      A large number of Stories (over a thousand)
      A large number of Features (over 500)

      1. Select a Program and PI in the T1
      2. Navigate to the Program Increment Progress Report

      Expected Results

      Report renders correctly regarding the amount of data in the customer's instance

      Actual Results

      Depending on the amount of data the report does not load and we can see the following error in the logs (log pasted partially):

      error_description: Query timeout expired
         error_id: 3381
         error_number: -2147217871
         error_source: Microsoft SQL Server Native Client 11.0
         log_type: exception
         logfrom_location: Website-ASP
         sql: exec RPM_BURN_DOWN_STORY_BY_GROUP
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            9ca9aa5ad14e Sam Tsubota
            cb9f299998cb Alessandra Garcia
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: