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  1. Jira Align
  2. JIRAALIGN-4841

Custom Hierarchy Statuses do not appear in Hierarchy Status column of [current_dw].[Hierarchy] in Enterprise Insights

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Hierarchy Status column of [current_dw].[Hierarchy] in Enterprise Insights always displays "1 - Not Started" as the status no matter what status the Hierarchy is actually set to.

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Create a Custom Hierarchy
      2. Assign custom states to that Custom Hierarchy
      3. Assign custom status to room as appropriate
      4. Wait until ETL in EI completes.
      5. Run the following query:
      select * from [current_dw].[Hierarchy]
      

      Expected Results

      Column reflects Custom Status data per Jira Align EI enhancements and features version 10.114.X

      Actual Results

      Status is always "1 - Not Started". This is also true in [export_dw].[Hierarchy]

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            9ca9aa5ad14e Sam Tsubota
            4359d07f7f4f Christopher Stringari
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              Created:
              Updated:
              Resolved: