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  1. Jira Align
  2. JIRAALIGN-4786

E-mail notifications for Risk: Too many alerts being sent (on prem)

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      This is reproducible on Data Center: (no) 

      Too many email alerts are being generated/sent for the user selected in the 'Notify' field (under risks details). Each email has exactly 15 minutes time diff between them. 

      Steps to Reproduce

      Prerequisites: Email enabled as per this article
      On-prem instance running 10.113.2 version of JA

      1. Create a risk and select a Target Resolution Date 
      2. Select a user in the field 'Notify'

      Expected Results

      The user is notified when a Target Resolution Date is not met

      Actual Results

      The user is receiving email notifications every 15 minutes

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              kforeman@atlassian.com Kyle Foreman
              cb9f299998cb Alessandra Garcia
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                Created:
                Updated:
                Resolved: