A customer is facing an infinite spinning wheel once they try to open Accepted Spend report on Investment vs Spend page.
I do identify once you got to the Investment vs Spend page and click to load a Theme Accepted Spend, the report doesn't load and the spinning wheel keeps running endlessly.
In the Har file, I identified two 500 errors:
- Splunk request error 500:
The same issue also happens on <Jira Align URL>/StatusReposts2 once you try to access in the Theme's Accepted Spend
- Go to the Investment vs Spend page
- Filter by Portfolio + PI
- Click in the accepted Spend value for one of your themes
- The slide-out report doesn't load and the spinning wheel keeps turning endlessly
- Reproduction video will be attached internally
The Theme's Accepted Spend report to load as usual
- The slide-out report doesn't load and the spinning wheel keeps turning endlessly generating error 500 on the request + Fatal Timeout errors in the Splunk logs (below)
No Workaround identified so far