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Bug
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Resolution: Fixed
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Medium
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10.114.3
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5
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Severity 3 - Minor
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No
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None
Issue Summary
This is reproducible on Data Center: yes
In the old experience of the Objectives tree, when we click on a Key Result, we get an error message: "Error retrieving data for modal. Please refresh and try again".
Refreshing the page doesn't resolve the error
Steps to Reproduce
- Go to Objectives Tree
- Go to Program Objectives
- In the column "Key Results," click on an Objective.
- The error message will appear.
- If you try to refresh the page, the error will persist.
Expected Results
Open the Key Results.
Actual Results
The Error message will be shown—no error in the logs.
Workaround
Currently, we identified two workarounds for this behavior:
- Access the OKR (Key Results) via Objectives, by clicking on the Objectives Hierarchy link, on the objectives page instead of by clicking the Key Results link;
- Use the new experience Objectives page, if it is enabled on the instance
- resolves
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ALIGNSP-17826 You do not have permission to view this issue
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| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JIRAALIGN-4678] Legacy Objective Tree: Clicking on Key Results results in "Error Retrieving data for modal".
| Labels | Original: Regression bulldog css_rgrs | New: bulldog css_rgrs |
| Labels | Original: Regression bulldog | New: Regression bulldog css_rgrs |
| Component/s | Original: Strategy - Objective Tree [ 70231 ] | |
| Component/s | New: Strategy - Objectives Tree [ 73806 ] |
| Labels | Original: bulldog | New: Regression bulldog |
| Labels | Original: JAVOM bulldog | New: bulldog |
| Labels | Original: bulldog | New: JAVOM bulldog |
| Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
| Status | Original: In Review [ 10051 ] | New: Waiting for Release [ 12075 ] |
| Fix Version/s | New: 10.118.0 [ 104723 ] |