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Type:
Bug
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Resolution: Won't Fix
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Priority:
Low
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None
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Affects Version/s: 10.112.3
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Component/s: Jira Connector - Connectivity
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None
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9
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Severity 3 - Minor
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No
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None
Issue Summary
Multiple Jira Align customer Jira Connectors utilising OAuth 1.0 authentication encounter intermittent "oauth_problem=nonce_used" errors.
The connector retries when this occurs and is eventually able to connect successfully and sync items.
The error also happens across different Jira API endpoints, including;
rest/api/2/issue/
rest/api/2/search
rest/api/2/serverInfo
rest/agile/1.0/board/
Steps to Reproduce
Unable to trigger an occurrence but can be seen occurring on customer instance logs
Expected Results
No nonce_used oauth errors occur intermittently
Actual Results
nonce_used oauth errors occur intermittently
The below exception is thrown in the log:
RenderedMessage: APIResponse:OauthAuthenticationFailed:"oauth_problem=nonce_used"
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JST-810742 Loading...
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ECOHELP-3106 Loading...
- resolves
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ALIGNSP-16021 Loading...
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ALIGNSP-20002 Loading...
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ALIGNSP-22450 Loading...
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ALIGNSP-22517 Loading...
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ALIGNSP-22709 Loading...