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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 10.112.2
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Component/s: Ideation - Jira Align Portal Access, Product - Admin Logs
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Severity 3 - Minor
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No
Issue Summary
At this time, this is known to be occurring only on internal.jiraalign.com instance currently on version 10.112.2.25379.
The Activity (masterad.asp) page returns an Internal Server Error
This is reproducible on Data Center: (yes) / (no)
Steps to Reproduce
- Login to internal.jiraalign.com
- Click Administration (this defaults to the Activity page in Administration)
Expected Results
Recent activity on Login, People and Roles can be seen
Actual Results
Internal Server Error message is displayed
The below exception is seen on Splunk logs:
{ [-]
ASP_function: Error.asp
ErrorId: 41928
PageName: Administration
correlationid: CTCwvJ0VAjtyKM7QbFH738XRqD/nyXktYKDBzU6HTgY=
customer_db: Internal
error_aspcode:
error_aspdescription:
error_category: Microsoft VBScript runtime
error_column: -1
error_description: Type mismatch: 'URLEncode'
error_file: /masterad.asp
error_line: 151
error_number: -2146828275
error_source:
log_type: exception
logfrom_location: Website-ASP
timestamp: 2022-10-11T07:23:18.382000-04:00
url: https://internal.jiraalign.com:443/masterad.asp
urlverb: GET
user: 1856
version: 10.112.2.25379
}
Workaround
To access other pages in the Administration section, you can manually change the url path.
E.g for "People" enter the urls path /MasterUserList
- is connected to
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