Details
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Bug
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Resolution: Fixed
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Low
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10.112.2
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Severity 3 - Minor
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No
Description
Issue Summary
At this time, this is known to be occurring only on internal.jiraalign.com instance currently on version 10.112.2.25379.
The Activity (masterad.asp) page returns an Internal Server Error
This is reproducible on Data Center: (yes) / (no)
Steps to Reproduce
- Login to internal.jiraalign.com
- Click Administration (this defaults to the Activity page in Administration)
Expected Results
Recent activity on Login, People and Roles can be seen
Actual Results
Internal Server Error message is displayed
The below exception is seen on Splunk logs:
{ [-] ASP_function: Error.asp ErrorId: 41928 PageName: Administration correlationid: CTCwvJ0VAjtyKM7QbFH738XRqD/nyXktYKDBzU6HTgY= customer_db: Internal error_aspcode: error_aspdescription: error_category: Microsoft VBScript runtime error_column: -1 error_description: Type mismatch: 'URLEncode' error_file: /masterad.asp error_line: 151 error_number: -2146828275 error_source: log_type: exception logfrom_location: Website-ASP timestamp: 2022-10-11T07:23:18.382000-04:00 url: https://internal.jiraalign.com:443/masterad.asp urlverb: GET user: 1856 version: 10.112.2.25379 }
Workaround
To access other pages in the Administration section, you can manually change the url path.
E.g for "People" enter the urls path /MasterUserList
Attachments
Issue Links
- mentioned in
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